Contact Us | Netchex

Talk to Sales

Support That Shows Up

We’re here when you need us—just say the word.

Talk to a Real Human

  • Monday–FRIDAY 8am–5pm CT
  • Call Us: (985) 220-1410
  • 90% of calls are answered within 1 minute
  • Chat with us LIVE

Help, Your Way

People prefer to communicate in different ways—and we love that. We’re here every way you need us:

U.S.-Based, In-House Support

No call centers, no runaround. Just real help from real people who know your business and are payroll (American Payroll Association) APA certified.

Dedicated Implementation Manager

No one loves implementation—but we’re right there with you, making it manageable, clear, and surprisingly smooth so you can get back to what matters.

Your Own Account Manager

You’ll have a single point of contact who knows your business inside and out—and has your back the whole way.

In-Platform Access

Reach support, your account manager, and the Netchex community right through the platform—anytime you need it.

4.5/5 star

Crowd 4.5 / 5 star

5/5 star

Google 5 / 5 star

4.5/5 star

Capterra 4.5 / 5 star

4.5/5 star

Software Advice 4.5 / 5 star

4.5/5 star

GetApp 4.5 / 5 star

4/5 star

Trust Radius 4 / 5 star

Chris Hayes
I love the integrated platform. With our old payroll company you would have to make the same change in several different areas of the software. With Netchex, it only takes once. This system is so user-friendly, it makes training a breeze. And the customer service is second to none!
Chris Hayes

Payroll Specialist

Margaret Dethloff
Netchex has been fantastic. We enjoy personalized service, we know the people that we deal with, and they bend over backward to get what we need done.
Margaret Dethloff

Payroll Administrator

Laura Dickerson
Netchex is wonderful. Everyone has been continuously impressed by the services they provide. Back when the new ACA regulations went into place, and even now with the whole COVID-19 situation, Netchex just continues to knock it out of the park
Laura Dickerson

HR Director